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Welcome to our monthly cybersecurity newsletter. Our goal with this newsletter is to bring you some of the latest news in cybersecurity & business. This newsletter will be different from our weekly newsletter, POST. If you would like to see what our weekly newsletter covers, you can review the latest issue and subscribe at https://rts.news.

MSP Titans of the Industry Finalist

We are honored to announce that we have been named a finalist in the inaugrual MSP Titans of the Industry Awards for 2024. This recognition highlights our commitment to excellence, innovation, and leadership within the Managed Service Provider (MSP) industry.

The MSP Titans of the Industry Awards celebrate the top performers in the MSP sector, recognizing those who have made significant contributions to the field through exceptional service, innovative solutions, and impactful business growth. Being selected as a finalist is a testament to our dedication to delivering outstanding results for our clients and advancing the MSP industry.

GALACTIC TRUST & COMPLIANCE CERTIFICATION

We are pleased to announce that ResTech became compliance certified in July 2024. We have furthered our partnership with Galactice Advisors by completing our compliance certification with them, continuing our commitment to help all businesses achieve compliance.

In 2023 we partnered with Galactic Advisors. Galactic Advisors is a third-party cybersecurity firm that partners with IT providers such as ResTech Solutions and focuses on security from third-party assessments to compliance. As part of this partnership, Galactic Advisors regularly audits our internal systems. In early April 2024 we completed the first stage of our security journey and acheived Trust Level 1.

You can learn more about our Trust Level 1 certification and see our last audit date here.

TECH HUMOR

Edor? I thought Santa was coming...

Do you have questions or concerns about your business' cybersecurity posture? Does your business need help with cybersecurity?

CYBERSECURITY NEWS

December 2024

Why You Should Never Pay A Ransomware Fee

While you may have learned how to spot and avoid ransomware attacks, or what to do when your data is illegally encrypted, how much do you know about WHY you shouldn’t pay ransom fees?

How Underground Cables Affect Our Data

In the Baltic Sea, undersea cables essential for global internet connectivity were sabotaged! Why do bad actors attack undersea cables?

How to Outsmart Insider Threats

Today, we’re diving into some emerging and persisting insider threats to be on the lookout for in 2025!

What Happens in the Downtime During a Data Breach

How do cyberattacks affect the day-to-day worklife for individuals who work there, and what happens when clients and customers are affected? What long-term effects can we see?

The Role of Firewalls in Network Security—and Why They Matter to You

Even if you’re not in a tech role, understanding what a firewall does and why it’s important can help you make smarter choices to stay secure online, both at work and at home!

Top 5 Online Threats to Watch Out for in 2025

Cyber threats are becoming more sophisticated, and staying informed is crucial for individuals and businesses alike.

Here’s a look at the top five online threats to keep on your radar this year!

SEE THE LATEST SECURITY POSTS

SELECT BUSINESS & TECH ARTICLES

December 2024

Mitigating the Risk of Cybercrime While Traveling Abroad
Dana Hummel, Cyber Defense Magazine

Global tourism is rebounding to pre-pandemic levels; however, cybercrimes are surging at an alarming pace, affecting over 340 million people in 2023—a record high. The travel and tourism industry is particularly vulnerable, ranking third in reported cyberattacks. Learn about the most common digital security mistakes travelers make and how to stay safe.

60% of Emails with QR Codes Classified as Spam or Malicious
Allesandro Mascellino, Infosecurity Magazine

Recent cybersecurity research shows that nearly 60% of emails containing QR codes are flagged as spam, with some posing significant risks through phishing schemes or credential theft. Cybercriminals employ tactics like “QR code art,” disguising malicious codes within attractive designs to deceive users. Learn what makes QR codes so challenging to detect.

CEOs (Still) Love AI, But Employees Are Over It
Emily Dreibelbis Forlini, PC Mag

A new survey finds AI remains a top priority for executives, yet interest among users appears to be declining. Some experts suggest this reflects the "trough of disillusionment," a phase where expectations dip before the technology stabilizes and delivers meaningful impact. Is this a natural slowdown in adoption, or does it point to a deeper disconnect between AI’s promise and its current reality?

Why Email Response Time Is the Best Customer Service KPI
Jayson DeMers, All Business

Prioritizing email response time as a Key Performance Indicator (KPI) can significantly impact your organization's success. By improving response times across all departments, you can boost sales, enhance customer satisfaction, and increase productivity. Discover effective strategies to help your team respond to emails faster and more efficiently.